Why has my payment not gone through?

The most common reason for payments not being processed is that your bank doesn't allow international transactions. 

If this is the reason there are a few things that may help, you can contact your bank and explain that you would like to purchase from our store and request that they approve international transactions to our store for your account. 

We also offer several different payment options and you may find that checking out with PayPal using your credit or debit card works perfectly, or if you have a PayPal account this is also an option. 

We hope that this information helps and if you need us we are available 24/7 through email, chat or by phone. 

We'd be very happy to hear from you!