We are happy to refund or exchange any unopened, undamaged, and unexpired contact lenses within 30 days of purchase. The lenses must be in their original packaging and sealed. Unfortunately, we cannot accept returns on made to order lenses, toric colored contacts or special ordered items.
The return cost for shipping is free, within the United Arab Emirates using our preferred courier company. International returns must be sent as a tracked package and the transportation cost must be paid by the customer.